Collection of personal information

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by emailing us at sales@theequipmenthub.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

Cookies

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

Security

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Service team at sales@theequipmenthub.com.

YouTube API Services

The Equipment Hub films demonstration videos of the machines we sell, publishes them to our own YouTube channel, and embeds them on the corresponding machine listing on this Website. To do this, our internal sales application uses YouTube API Services.

By using this Website you agree to be bound by the YouTube Terms of Service. Google's handling of any data collected through those services is governed by the Google Privacy Policy.

In practice this means:

  • Videos embedded on our machine listings are delivered by the standard YouTube embedded player. When you play one, YouTube may set cookies and collect usage data. That collection is governed by the Google Privacy Policy, not by this one.
  • We use YouTube API Services only to publish and maintain our own videos on our own channel: uploading a video, checking that an upload has finished processing, keeping titles and descriptions current, and reading the aggregate view and subscriber totals for our own channel.
  • We do not access, collect, or store the YouTube account information, viewing history, or any other YouTube data belonging to visitors to this Website.

You can review and revoke this or any other application's access to your Google account at any time from the Google security settings page.

Retaining and deleting your information

We keep personal information only for as long as it is needed for the purpose for which it was given. To ask what we hold about you, to correct it, or to have it deleted, email us at sales@theequipmenthub.com. We will return or destroy your personal information within five days of receipt of your request.